Privacy Policy
Last updated: May 4, 2026
This Privacy Policy explains how Sonoran Spa Reservations ("we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, make an inquiry, or book a stay. By using our site or services, you agree to the practices described here.
Information We Collect
- Contact details: name, email address, phone number.
- Booking details: stay dates, unit preferences, number of guests, special requests.
- Payment information: billing details and transaction data processed through secure payment providers.
- Website usage data: pages viewed, device/browser information, IP address, interactions, and preferences.
- Communications: messages you send us (for example, via forms or email) and our responses.
How We Use Your Information
- Provide, manage, and confirm reservations.
- Respond to inquiries and provide customer support.
- Process payments and prevent fraudulent activity.
- Operate, analyze, and improve our website and services.
- Send important service messages (e.g., booking confirmations, policy updates).
- Comply with legal obligations and enforce our terms.
Legal Bases for Processing
Where required by law, we process personal information based on one or more of the following: performance of a contract (such as fulfilling a reservation), legitimate interests (such as improving services and ensuring security), consent (where you have given it), and compliance with legal obligations.
Cookies and Similar Technologies
We use cookies and similar technologies to run our website, remember preferences, and analyze performance. You can adjust cookie settings in your browser. If you disable cookies, some features may not function properly.
When We Share Information
We may share information with the following, as appropriate:
- Service providers: companies that help us operate our website, process payments, provide customer support, or deliver communications.
- Compliance and safety: to comply with laws, legal processes, or requests from authorities, or to protect our rights, users, or property.
- Business transfers: in connection with a merger, acquisition, or reorganization, subject to appropriate safeguards.
We do not sell your personal information.
Data Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the purposes for which we use it.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Your Privacy Choices and Rights
- Access and correction: you can request access to or correction of your personal information.
- Deletion: you can request that we delete certain personal information, subject to applicable exceptions.
- Opt-outs: you can opt out of certain marketing communications by following the instructions in those messages or contacting us.
- Jurisdiction-specific rights: depending on your location, you may have additional rights such as data portability, objection, or restriction of processing.
To submit a request, please contact us through our contact page at Contact Us. We may need to verify your identity to process your request.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
International Transfers
Your information may be processed in countries other than your own. Where required, we take steps to ensure that appropriate safeguards are in place for such transfers.
Third-Party Links
Our website may contain links to other pages within our site. If you navigate to other websites from ours, their privacy practices govern those sites. We encourage you to review their policies if you leave our site.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through additional notices.
How to Contact Us
For questions about this Privacy Policy or our data practices, please reach out at our contact page: Contact Us.
Sonoran Spa Reservations
Sandy Beach – Rocky Point, Mexico